Quote:
Originally Posted by Ed Hansberry
Do you see this trend continuing? What can the open system vendors (MS, HTC, Palm, etc.) do to turn this around? Should MS release their own phone? I know one of the things that really frustrates users is when there is a problem with their Windows Mobile device, Microsoft won't even talk to them. |
You answered your own question: MS needs to handle directly the OS updates and make them available to customers as they do for the Desktop OS.
What is happening is a classic example of poor industrial planning and, much worse, a denial attitude that does not want to acknowledge the problems in order to avoid criticisms.