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Old 12-23-2008, 10:01 PM
Pony99CA
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Join Date: May 2004
Posts: 4,396
Default Don't Pay

Quote:
Originally Posted by Jason Dunn View Post
Our Web hosting provider, The Planet, is generally pretty good - but they have significant struggles when it comes to DNS (Domain Name Servers). At least a couple of times a year, they'll have a complete failure with their DNS machines, and they always just shrug and say "We provide DNS as a courtesy for our customers, nothing more" - as if that's an excuse for not being able to offer a service that's reliable.
What planet do they live on? (pun intended) Don't pay them for the equivalent of one day. When they complain, shrug and say "I provide payment as a courtesy for reliable service, nothing more."

Steve
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