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Originally Posted by Pony99CA
I think it's clear what "investing a lot in R&D" means there -- HP is researching (and maybe developing) devices with larger high-res touch screens and improved user interfaces. I wouldn't expect anything more detailed than that.
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I disagree. This is a generic checklist that
every mobile device vendor is looking into, so HP is providing no new details here.
In the past, HP had designed videos for concept devices that were particularly stunning. Those concept devices never made it to market, but that was a great idea to demonstrate their R&D is still alive. I've not seen any such thing since -- just corporate-speak.
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We're obviously not happy with it, but for enterprise customers deploying mission-critical applications, I can understand why they'd want ROM stability.
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That's a cop-out. I've done enterprise support for a variety of applications, and enterprises want
both stability and upgradability to maximize the lifetime of their hardware investment, especially if newer versions of WM improve enterprise integration and related features.
Microsoft even published a document about new management security features in WM6.1 for enterprises. Some of these only apply to phones, but I consider encryption to be a biggie in particular for all classes of handhelds.
The one class of enterprise apps I would consider upgrades to be bad for are vertical applications (i.e., POS devices etc.); if HP is trying to make that the keystone of their argument, then they should focus on it and explain in greater detail.
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Of course, that doesn't mean that HP couldn't develop a WM 6.1 upgrade for those customers that wanted it; nobody would be forced to use it. However, having to support two OS releases would increase HP's support burden (they couldn't say "We're only supporting WM 6.1" to customers that kept WM 6.0 for stability).
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Well, consider passing the cost on to customers, then. The enterprise market could certainly consider future-proofing a feature. To dismiss it by saying that the enterprise wouldn't even want this is weak.
--janak