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Quote:
Originally Posted by CrashX
My experience with Apple's Customer Service has actually been one of the worst that I've ever experienced, and that includes talking to my local cable company! :X
I'll save you the boredom of all the details. Simply put, it revolved around an 800MHz iBook G3 with a logic board failure that Apple refused to acknowledge. They wouldn't repair the problem because the iBook was a couple of days out of warranty (and I can understand that), but they again refused to fix it even after they started the Extended Logic Board Repair program.
I was only using the iBook for development (testing a web application on multiple platforms/browsers, etc.). A Windows PC has always been and, thanks to Apple, always will be my primary system. They make a great MP3 player, but their computers leave much to be desired.
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I'm not saying you need to suddenly drop everything and worship at the altar of Steve Jobs, but honestly, do you really think it's fair to talk about a company having a problem with a machine you had 7-10 years ago? I'm all for calling companies on the carpet when they screw up, but to say their computers leave much to be desired when you haven't owned one in (at least) 5 years is not even remotely close to fair.
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Current Apple Stuff: 24" iMac, iPhone 4, AppleTV (original), 4gb Shuffle, 64gb iPad 2.
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