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The simple truth is that Microsoft have just sat back, becoming more and more complacent with their OS (both desktop and mobile) while walking around with an air of arrogance that you only tend to see from large and dominant corporations.
I have been a Windows Mobile user since PDA time began and well before smart phones were introduced. While I have been a fan of WM for years I came from a Psion user background and always kept an open mind to new products, even trying Palm for a shortwhile.
I currently own 4 devices - HTC Touch Diamond (WM) Nokia 95 and E71 (Symbian) and an Iphone. The Iphone purchase was out of curiosity initially but this has now become my main device. Using the web and watching videos is a real pleasure - it just works.
Microsoft have done nothing with the WM OS in the last three years - and in that time even the dumbest of phones have become feature rich and easier to use while adding style.
I hope MS come up with the goods next year - but I, like many, am sick of waiting.
The next version of WM will need to be really special to compete against the 2009 versions of the iphone, android and even symbian devices. While MS probably have the talent to pull it off, i am not sure they are hungry enough to bring everything they need to the battle field.
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