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Originally Posted by Pony99CA
Why would they do this? Do you air your personal problems in public? Worse, telling what the problems were could also give competitors an idea of what was coming, so they could try to get a jump on their response.
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This isn't a personal problem, this is something that effects
millions of business customers world wide. As a business owner and a purchaser of Microsoft products, I expect Microsoft to keep us updated and to let us know why things are taking as long as they are. If Microsoft cannot be expected to do even that one little simple thing, how do they expect their customers to make educated decision on the upgrading or purchasing of new equipment?
If all we hear are rumors or a late 2009 to 2010 release, and Microsoft does nothing to either stop those rumors or let them get out of control, then that is just irresponsible on Microsoft's behalf, especially when the competition is releasing new and interesting devices left and right.
As I said before, I don't expect Microsoft to spill the beans about the whole operating system, but they can still come out and say "We're working to make it more awesome" or "We're rebuilding it from the ground up. Making it stronger and faster." These are things that
a) keep your customers from jumping ship to something more readily available.
b) shows those customers that you actually value them as customers.
Quote:
Originally Posted by Pony99CA
While I'd like explanation, too, I don't seriously expect one. Apple doesn't tend to pre-announce things, either.
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At this moment in time Apple isn't a viable option for businesses and their user base is mostly classified as consumer. The moment Apple's market starts teetering more towards catering to business customers, their attitudes towards updating their customer base will have to change. If not, they will have a lot of angry businesses on their hands.
No business owner that I know, myself included, likes to make snap decisions on matters that involve new electronics. In my personal life, sure, I buy a ton of junk I shouldn't all the time. And that is fine as a consumer, but the moment your business is involved you have to sit down and seriously consider how these things will affect your infrastructure. This is why Microsoft has events like PDC (
PDC2008 Professional Developers Conference October 27-30, 2008) so business partners and developers can make the necessary decisions about how to best utilize upcoming Microsoft products in the future.