Quote:
Originally Posted by TiaTerror
...when I hold down the back button and the up botton on the control panel it doesn't reset. When I charge my Zune nothing happens, when I connect it to my computer nothing happens.
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So it won't turn on at all, and it won't charge? Sounds like a defective Zune - hopefully you can return it to the place you bought it from, or call Zune tech support at 1-877-438-9863.