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I agree that if the data is important that you should have a backup and the best solution is offsite. If you have it on an external drive it can be stolen or damaged in a fire.
I just did an evaluation for my company and this is what I found.
Carbonite cheap but don't expect any support.
Mozzy isn't all it's cracked up to be, there are so many technical issues and if you want to restore something they send you an un encrypted zip file ( how safe is that?)
We just swiched our office computers to Iron Mountain's Connected backup, I liked the historical version of files, backing up PST files and the recovery process, however it is more expensive so there are some trade offs.
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