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Old 12-31-2003, 02:20 PM
MajesticNJ
Pupil
Join Date: Dec 2003
Posts: 47

Here is some info about my i600 cable. Just wanted to give you all a heads up. I got this email from Boxwave today. It doesn't look good for us i600 owners. I also inquired as to wether or not I will get my shipping refunded. Notice how she says the i500 when I clearly said the i600?

=========================

Dear Fred,

Thank you for your email.

The situation with the Samsung i500 is more complicated than we had
expected, and we are unsure if a replacement will resolve the issues you are
experiencing. We are suggesting for our customers to return the unit for a
refund until we are able to find a solution for the Samsung i500.

To return an item for a refund, please send it along with a copy of this
email to:

BoxWave Returns
227 Bellevue Way #558
Bellevue, WA 98004

----- Original Message -----
From: "Fred Block"
To: "'BoxWave Customer Service'"
Sent: Monday, December 29, 2003 12:21 PM
Subject: RE: Your BoxWave order is on its way


> Got the cable and love it but I "do" have a problem with it.
>
> It appears that randomly, when plugged into my laptop, the phone will out
of
> the blue make 3 rapid tones or something like that. I pick it up and
notice
> the radio is off???? In one case I had to power the phone down and back up
> again. I don't get it. Why is that happening?
>
> It doesn't happen unless I am plugged into the cable. Did I get a bad
cable?
>
> Fred Block
>
> -----Original Message-----
> From: BoxWave Customer Service [mailto:customerservice@boxwave.com]
> Sent: Wednesday, November 19, 2003 7:12 PM
> To: Fred Block
> Subject: Re: Your BoxWave order is on its way
>
> Dear Fred,
>
> Thank you for your email!
>
> Here is the tracking information you have requested:
> Airbill # ###########
>
> The miniSync that you will be receiving is the improved i600 model, so you
> should not encounter any problems while using it.
>
> Please let me know if you have any other questions or comments!
>
> Happy Holidays,
>
> Suzanne
> BoxWave Customer Service
> http://www.boxwave.com
 
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