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You don't happen to have tried it on an Hp iPAQ 200 series do you?
It works flawlessly on my HTC P3600 but does not work on my iPAQ 214 which is acknowledged by the developer. As for their support staff, I haven't had to use them for a while now so can't comment. But I do know Alex Kac is one of the good guys in Windows Mobile software so I would be surprised if the support did not reflect that.
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