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The greats thing about the Xbox 360 UI, from Microsoft's perspective, are that they got to start with a clean slate and they can totally ditch it for something new after 5 years when the 3rd generation Xbox comes out.
I think the Xbox team did a good job with the UI. They've made a UI for a games console, rather than trying to mimic the look and feel of Windows XP/Vista. The UI is getting more cluttered these days, as Microsoft add features, but it's still pretty decent.
The Windows Mobile team have a harder job. If they totally ditched the current OS then you're going to have a lot of upset developers and users. Even seemingly minor changes may results in a lot of 3rd party software breaking. On the other hand, Windows Mobile is really starting to show its age and Microsoft's developers appear to be struggling to innovate at the same pace as the competition.
I guess the ideal solution would be to create a separate team to work on a more consumer-focused phone. Just like the Xbox 360 and Zune, design everything in house and totally forget about Windows when designing the UI. Focus on a couple of key use cases, such as web browsing, IM, music and photos. Forget about 3rd party apps (for now) and forget about "enterprise". And make it sexy rather than serious.
Perhaps this is all possible now that Microsoft owns Danger?
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