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For me, what makes the Diamond or Raphael undesirable is that they are HTC devices.
HTC can design the hell out of some hardware. Hardware-wise, I have no problems with HTC phones. In day-to-day useage, however, they are horrible, especially if you need to use them as a phone. They're very slow and often times just hard to maneuver around using one hand. HTC takes a full install of Windows Mobile and then tacks on all type of crap on top of it and the Diamond and TouchFlo 3D are no exception.
This is why I still have my almost two year old Treo 700wx. Palm took the time to really work on Windows Mobile for the phone and it shows. The device is faster than any HTC device I've used in the last two years, which includes the Tilt, Mogul and Touch, even though on paper the specs are in HTC's favor in every contest. It just works without the need to spend hours setting the phone up or worrying about flashing ROMS and such.
I'm not here to go on about how I think the Treo is a better phone, because I know there's a lot of Treo-hate in the WinMo community. I'm just here to tell you why I won't buy an HTC phone until they prove they can innovate at the operating system level as much as they can at the hardware level.
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