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I've been using commas for extension pauses on my Windows Mobile phones for years, and they've always worked. I don't think versions of Outlook prior to 2007 have an extension field, or if they did it never shows up in my main contact window. In the phone number field it will look like this, (999)999-9999,,999 so it's not necessarily a thing of beauty but gets the job done. The only time I ever had an issue with this was with the Treo 700WX and Palm's "enhancements". I couldn't add the commas in the built in contacts app, but could still do it using PocketInformant.
The commas have always worked on both WM Pro and standard devices I've owned, otherwise.
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