[dvdcatalyst]

Same for me.
I've been with Handango for years, and they keep doing what they want.
With DVD Catalyst 3, I shifted my main website for sales towards Clickapps.com/ClickGamer.com and they really are the best of the bunch. What they lack for exposure they make up with response time for questions, high pay-out and they actually treat you as a human being.

I really have no idea what Handango is doing with the 50% they take. Trying to get a response from their developer support team is impossible. After 2 weeks of no response, I try by phone to get in contact with them, and even this is a battle of hours, ending up with random number punching on their phonesystem, because all their "support lines" are pointing to nothing.

Unfortunately, a lot of big companies use the Handango Store as a front for their own. As a result, and me being a tiny developer, moving away from them completely is not possible.

It's the power they hold over small companies, and this is what makes them think they are all-powerfull.

I really wish I could dump them completely, especially for their arrogance, their lack of support and absolutely no care for the developers and their actual customers ("download protection $6")

On a side-note, Motricity (PalmGear, PocketGear etc) is a very close second to handango.

Mitch