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RIM isn't in trouble. They hold 41% of the US smartphone market as of the end of last year. Apple captured 28% with the iPhone, WM stands at 21%, and Palm is the bit player with 9%. However RIM will be in trouble if they don't put a lid on these outages. It's getting pretty rediculous.
Here's a tip that might help life go better with your Pearl. If you want to switch between apps hold down Alt and press the esc button. The esc button is the one on the right side of the trackball. Do that and you get a window with icons for all the apps that are currently running. It will automatically highlight the app you were in previously, so if you let go of the Alt key it will switch to that app. If you keep Alt held down you can probably use the trackball to select a different app.
As for your problems with your Pearl you're not alone. Prior to my AT&T Tilt I was using a Blackberry 8700c. I've had to drop the battery out of it about as often as I have had to perform soft resets on my Tilt, and many of the time I've had to reset my Tilt was because I installed some app that turned out to be crapware or uninstalled something and it needed a reset to finish the job. Actually, most of my reset are from running backup jobs. Sprite backup requires you to do a reset before it starts the backup and another when the backup is done.
What I find amusing is reading all the posts from Blackberry addicts about how terrible WM is and how when they used it it was always crashing on them and doing all kinds of horrible things. I have to wonder what on earth these people were doing to their WM phones. Either that or they are shills for RIM. I'll admit that there are probably some bad WM phones out there, but seriously.
But in all fairness, Microsoft needs to get on the ball if they expect WM to be a top player. It's pretty clear that about 70% of the market (the iPhone and RIM buyers) have decided that they don't want to contend with a styuls, but 60% (iPhone, WM, & Palm) have decided that they like touchscreens. IMO, they need to streamline the OS and find a way to hold the line on companies building lousey phones. From the WM7 screenshots I've seen it looks like they are heading that way.
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