View Single Post
  #9 (permalink)  
Old 07-26-2007, 03:58 PM
hamishmacdonald
Thinker
Join Date: Sep 2004
Posts: 454

I write for a living, and I use one of these -- for articles and even novel-writing. I find it incredibly comfortable and easy to use.

My one caveat for possible buyers is that the plastic used in making them may crack or crumble over time. ThinkOutside replaced my first keyboard for free because the battery housing and the stand both started to break apart (even though I carried the keyboard in the supplied protective case).

I've now been using the second keyboard for nearly two years, and while it's become a fundamental part of my work-away-from-home gear, the stand has cracked so many times that it's basically unusable (there are limits to the power of superglue).

I wrote i-Go early this week about the possibility of buying a replacement stand from them (since purchasing a whole new keyboard just for the stand seems foolish), but they haven't responded at all.

I don't know if they will respond, if they're willing to help an out-of-warranty customer, or if they've addressed the problem of this plastic that goes 'off', but I figured it was time to mention this fault to the PocketPCThoughts community.

Despite this problem and the disappointing lack of response from the new distributors of this product, I have to say that I'd buy one again.

I've tried other Bluetooth keyboards (and attachable keyboards, back in the days when you had to buy a new keyboard with every new device), and nothing comes anywhere near close to the experience of using one of these (or the larger keyboard they sell, which I used an earlier, non-wireless model of). The first time I had the plastics problem, I bought a Brando keyboard, and it was simply unusable for serious typing. Its keys were undersized, and the keyboard felt like a toy. Not so with the ThinkOutside/i-Go keyboards.

I'll post again if I get any customer service joy from i-Go, but in the meantime, there's some extra information from a long-term user.
 
Reply With Quote