It's true
Oh that statement is absolutely true. At least it's the case on my Treo using Versamail. Occasionally there will be a message that there was a failure in syncing the device and that Versamail needs to delete all the Email, Calendar events, and contacts and re-sync them. It really is no biggie. It takes less than two minutes and I have a lot of contacts and events to sync.
I have never had it happen on a WM phone but I've only had one and it was the 8125 (worse device ever made - slow and cumbersome - sold it with a quickness)
Anyway, it is true of some devices that use Exchange Activesync.
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