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I agree completely with your sentiments. Currently I also use PhoneAlarm to gain the use of profiles, but the sound control during music playing should be native to the OS. Microsoft should take a lesson from the Palm 700W(X) series as what could be done with some proper planning, and more consideration of ergonomics. We also need to improve the one-handed operation of these devices.
The ultimate experience would be a wireless connection to your watch (Bluetooth or the new Nokia PAN) which would allow calls to be observed, answered with your device in your pocket. The watch would also display upcoming appointments, and act as a remote for the PDA in its case. Now that would get me back to wearing a watch again!
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iPhone GS 16 Gb
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