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Originally Posted by Darius Wey
Success isn't only about catering for the technophiles. You have to reach out and touch the needs and wants of all consumers (young and old, tech literate or illiterate) by offering something that's easy to learn and easy to use.
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I hear what you are saying and I agree for the most part. But I do have to say, I recently visited some iPod forums to scope things out as I just got a 60gb video iPod myself and a lot of the problems I was reading weren't very different from PDA forums. Issues with bad hardware, bad firmware, bugs, corrupt media files, third party accessory issues, desktop software errors and syncing problems were common, with both newbies and experienced users alike. You'd swear you were in any typical PocketPC or Palm message forum. I have to question how much easier and simpler iPods are to a standard PDA. Just because an iPod can do less than a PPC doesn't necessarily mean its easier to use.
To be honest, I think the tech industry coddles users too much. Even an average joe can read a manual. But too many people are afraid to learn anything new. If they can't figure it out in five minutes, they don't want to be bothered. They have no patience whatsoever. The tech industry spends so much time catering to these people that innovation is slowed IMO.
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