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Originally Posted by crimsonsky
Sounds like the exact same fiasco that occured when the hx2000 series update was made available. Sheesh, don't these people ever learn?
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Yep...the problem is that the CD is made in Asia and the software is in Asia. HP hasn't figured out yet how to email a large file like that from one country to another so they have to hire a courier to pick up the CD in Taipei and then get on a plane and fly to the US and give the CD to someone in San Jose who then drives it over to guy in Napa (they have a glass of wine and exchange stories about last years finest vintage) AND then the guy in Napa has a friend in Dublin who has a day pass to the HP HQ and HE finally takes the CD to somone he knows at HP and they figure out how to put the CD into the computer and then hopefully someone can upload it to the web for purchase...
Hence, 1-2 weeks AFTER the CD is available the download MIGHT be available