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I'm sorry to hear about the issues you've had with Dell. For what it's worth, my experiences have been stellar, and the same could be said for countless number of other people who read this site and own an Axim.
But if you want to look elsewhere for a VGA device, there's the HP iPAQ hx4700, Fujitsu-Siemens Pocket LOOX 720, and HTC Universal. I'd recommend a couple others, but they're either unsupported and/or industrial devices.
If you're willing to wait, look out for the release of the Acer n300 series. It's shaping out to be an absolutely awesome device.
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