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I also had the same problem of missing Built-in storage, when installing software to it. Tried all method, soft/hard reset, ROM update etc. I even tried the Loox method. No response. Not only that, all the SD and CF slots are now not functioning. It won't read the SD memory card or CF card, but strangely the CF GPS receiver still works. Emailed Asus tech support, and tried Asus forum, no reply from Asus yet. Very disappointed. Also, the PDA seemed really slow and buggy after that, it won't complete the SPD benchmark, kept crashing/hanging.
After all this trouble wasted 2 days, returned the Asus PDA. Am getting a Dell Axim X50v. I think this problem of BIS missing is not just Asus, Axim users in aximsite also had this problem. I am sure this is a hardware fault with the ROM chip, or corrupted ROM filesystem, there's no known way to fix it except sending it back (apart from lucky Loox user who can reformat their ROM)
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