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Old 03-17-2005, 07:40 AM
Gerard
Oracle
Join Date: Feb 2002
Posts: 981

Interesting. I tried going to the test download page in Pocket IE and got instead a very minimal 'mobile' page - same URL, just shows me close to nothing. The closest available link there is 'Test Palm Download' which is not relevant for a PPC user.

So I tried going there in NetFront. Same thing. So I powered up my PC, opened Firefox, and went again. Got a nice fat page full of content and links, including the three download format links... only when I clicked on the Microsoft Reader button I was dumped to a page which told me my Reader was not activated.

Feeling a bit concerned, since I was under the impression my Reader was activated on both PC and PPC, I went to a known-DRM LIT file on the PC and opened it. Reader opened in a second, showing first the generic "this copy of Microsoft Reader is activated for ..." page, then opening the title page.

I then checked with a known-DRM ebook on my PPC, a different book, and sure enough it's activated too.

So am I to assume from this that the test page will only work for IE on a PC? Okay, I haven't had to use IE in a while, and haven't wanted to, but what the heck why not try?

So I opened IE6, pasted in the Diesel URL, and went again to the test links page. Clicked on the Reader option. Waited while a temporary re-direction page displayed.... then got this:

"Faulty Customer Credentials
We are sorry. The customer credentials you sent do not match the credentials on the order. Please see our support page for more information."

Ummmmm..... I am not a Diesel customer. Never have been. So is this test stuff strictly for existing Diesel customers? If that's the case, perhaps it'd be a good idea to correct the story here. Hardly a generic DRM test page, is it? Or is everyone else able to use it and I'm just some sort of freak? Don't answer that. But it is curious, that I should not be able to detect a legitimate activation on my PC at least. And as I mostly bought LIT ebooks (when I bought them, which I no longer do as the format is too much bother to hack into HTML for ubook to open. I looked at all the error messages on their ebook downloading troubleshooter FAQ page, but the above message was not listed there.

This is not relevant enough to my life and habits for me to waste more effort on it. I just thought to post this here, in case anyone else is having problems and doesn't know if they're alone in it, and also in case Diesel reads this and is interested. I hope their ebook downloading for actual customers works better than this![/u]
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Gerard Ivan Samija
Microsoft MVP
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