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Old 08-27-2004, 08:49 PM
gregkeene
Pupil
Join Date: Aug 2004
Posts: 14
Default T-Mobile Confirmed, h6315 Secure Wi-Fi doesn't work

I couldn't get my 6315 to connect to my home network using WEP. I have a few other laptops, a 2215/Socket Card and a 4155 that all connect just fine.

I'm using a 128-bit WEP key (I manually input it -- and yes I checked to be sure I input the correct key). The h6315 displays Connecting for a while and then goes back to Available.

If I turn WEP off (on the access point) and leave the network open, the h6315 connects fine (although it connects a bit slower than my other devices).

So, I contacted T-Mobile, and guess what. Tier-2 support at T-Mobile confirmed that both WEP and WPA don't work on the h6315. I didn't ask about 802.1x. They told me they were going to do more research and contact me by Monday with details about what can/is going to be done. But for now, an open network is the only option. Where in the world were the beta testers. Did anyone even look at this?

Unbelievable!

If they don't have a solution, mine h6315 going back.

Greg
 
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