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Old 08-25-2004, 04:54 AM
hivernal
Neophyte
Join Date: Aug 2004
Posts: 4
Default 1945 "internal" screen damage?!

I'm in shock.

I got an ipaq 1945 last year--my first PDA--absolutely loved it but barely ever found time to use it. I put it aside for a few of months, in a drawer, and when I picked it up it had the bleeding ink syndrome under the screen. I have no idea how this could have happened since it was safely tucked away, and especially since the digitizer/glasstop was intact, not broken.

I sent it in to HP for repair. They called me today and told me the LCD was INTERNALLY broken.

How is that even possible?

Cost of repair: $199.95 + tax!! Not a manufacturing defect so not covered under warranty.

My questions: is this model known to be fragile? what exactly is internal screen damage? why can't I just get a repair on the LCD and not the glasstop/digitizer? can I find a spare part online that doesn't include the glasstop?

There is no way I'm shelling out that kind of money for a repair. I can find plenty of brand new models for that price online.

Thanks for any and all advice.
 
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