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Old 08-22-2004, 06:22 PM
Sven Johannsen
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Join Date: Jun 2007
Posts: 5,392

There is a very good chance the 'Activation', (not registration) will just work for the new user without any problem. I have moved things to new machine when I have had them for some time, without issue. If they do get an 'already activated' problem, a phone number is provided that they can call and activate over the phone with a help desk rep. I have had to do this when a laptop needed to be returned shortly after loading all the Office stuff. The new one came up with the message, I called, explained the situation, and they had no problems helping me out. They are very easy to deal with. If they explain they bought a PPC with the Outlook CD and key, I'm sure they'll be helped. MS is trying to be very accomodating to legitimate users with legitimate requirements.

You could even supply with your sale a note that you have removed the copy of Outlook from your machine and installed a new copy that came with your new PPC. That way if the question comes up, the new user knows the answer and doesn't fumble or say they don't know.
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