Jason, I'm curious as to which PPC she has. If it is one of the two most popular, HP, it probably has iTask, which makes closing and switching apps easy, or Dell, it just needs to have a Switcher shortcut stuck in the startup folder to give easy switch or kill functionality.
If nothing else I'm sure you still have enough pull to comp her a copy of PocketPlus
Not that I don't agree with the general consensus on the X, but I don't see it changing in anything called a Pocket PC. Maybe if there is an Longhorn-Handheld (Windows LH) or something someday, it could change without anyone losing face.