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I am a system administrator and sometimes it can get very frustrating. There is only like 2 other people in my office who know their way through a PC. The rest of them (30+ only know how to use office - but if you mention "Office" they have noidea what your are talking about, they only know it as word or excel)
I have a lot of funny (but frustrating back then) stories that i would like to share
1) When they get an "error" message on their screen, they immediately call me and when I ask them what does the message says they have no idea because they have not read it. Most of the time is not even an "error"
2) Classic phrases over the phone are
"hey, I just got an error what is it?"
"Out of the blue I get this call "Why cant I print?"
"Why cant I get on the network"
3) I work in Honduras and some of our machines are in Spanish and some in English. Sometimes I send them patches via lotus notes and tell them that they have to install the one that correspond to the version of windows (language wise) they have installed on their machines. I always get a few phone calls asking me how can they tell what language is the windows in their machine
4) One I had a case when an end user wanted me to figure out why she could not play some "mp3" she ripped from a music CD. It turned out that what she did was to copy the content of an audio CD to her harddrive thinking that she converting it to mp3.
5) Most of the user have no idea how to drag something from the network to their harddrives much less to navigate through out the entire network.
I could go on forever. There was a time that I tried to go over my way and fix people computers just for the challenge and to help them. Now I dont feel that urge anymore. In fact when I come home from work the least i want to do is work on computers.
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