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Originally Posted by buckyg
Sadly, he's getting way up there in years and his mental abilities have slipped over time. It's gone from as described above to "You have to install this, I can't figure it out" (Insert CD, click Install from the menu that pops up). Other times, he just clicks away. We never were able to get him to understand Uninstall vs. just deleting the program's folder. He too, has done stuff none of us can figure out.
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Part of that is "but this used to be how you got rid of programs". Once you're trained one way, it's hard to do it any other.
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We also have friends from my wife's hometown who are considered family. I'm their IT support staff. They keep getting the absolute nastiest spyware from the places they visit and stuff they download. Then when I point out what they have, where they visited, it's "We *NEVER* went there!" Um, so why does it show someone visiting there yesterday in IE History? And funny, you guys were just talking about somthing that is the subject of that site.
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Maybe they don't get that clicking a link in an email or from another site gets you there just as surely as typing in the URL?