Right on Ed. There are just so many reasons why DRM systems are awkward and unforgiving, but this aspect is not usually considered. Unfortunately, short term thinking abounds with this kind of thing. “If we are going to be around for a long time, we don’t need it and we are going to go under, then I don’t care about the ‘customers’.”
How many firms are going to design something into their software that assumes that they won’t be around forever?