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I concur... if you can do without any additional information than what is in your outlook... I would do a hard reset and start new.
As with trouble shooting a desktop unit... the time you waste by trying to source a problem is seldom worth it, and you can not be sure that you have solved all the problems. It is always best to start with a clean slate when the opportunity presents itself.
Restoring a back-up may not help you since the problem was probably saved along with all your other files...
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