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I've had one of their aluminum cases (bought through Dell with my Axim) and recently picked up one of the Titanium versions (mailorder). I have noted that my Axim can move inside the titanium case, from side to side, by around 1/8". In the aluminum cas there was very little movement.
Has anyone else noted this?
I called the 800 number on the package to ask about the fit. I really didn't get a nice feeling about their customer service -- they wanted a copy of the sales receipt faxed to them so that they could send an RMA number. Then I would have to ship my case to them for inspection. Then they would send a replacement if it was "defective". They wouldn't ship me a replacement case so I could compare the two, even if I gave my credit card, and couldn't tell me if the two case designs had a different fit. I'm hesitant to invest more into shipping without first knowing if it's a design issue.
I like the case overall, but sure wished it fit my Axim better. I can fix the problem with some shims or silicon sealer, but that seems sort of absurd on a $99 product.
At this point, I wouldn't recommend it to anyone unless they have the opportunity to try it before buying.
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