Volume on 5550
they might have been referring to the headset volume. Initially with the 545x the headset volume was very low. HP issued a patch for it that made the volume VERY loud. Might be the same for the 555x units.
In general the external speaker on the 555x series isn't loud at all. I have a 5555 and a 1940, and the latter has a much better speaker in it.
-Drew
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