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This is turning out to be a comic saga.
Despite having purchased a Carepaq, registered it online, and sent the cardboard mailer with the same details to HP they have no record of it. But wait, when pressed further they discover some sort of Carepaq attached to my iPaq, but they can't tell what sort of Carepaq it is. Nor do they have any way of looking up their database except by iPaq serial number or Carepaq number (which I don't have to hand, it is at home somewhere). They can't look up my name or postcode to locate the carepaq.
This is from a technology company????
Trying to locate anything useful about Carepaqs online is futile as the pages are a mass of broken links and incorrect telephone numbers.
So they promise vaguely to get back to me sometime in the next day.
Fortunately it is a non-fatal fault, so I can await their pleasure.
Doesn't fill one with confidence though.
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