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Nevo (remote control software) has an icon on the start menu it won't launch?
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Have you soft reset the unit? If you haven't or dont know how....
Turn over your PPC and on the back near the bottom, below the battery compartment is a small hole about the size of a pencil lead. Put the tip of your stylus in it, its a button. This will reboot your Pocket PC and restart all of your programs.
Nevo may be locked up. If so this should solve it.