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Old 09-09-2003, 01:43 AM
AKBishop
Pupil
Join Date: Jul 2003
Posts: 48
Default Re: Is the HP Carepaq service worth it???

Quote:
Originally Posted by Steven Cedrone
I was reading The Ipaqs being what they are, should I purchase a Carepaq for my 2215???
I've always purchased one for my iPaqs. I went through about 8 replacements on my 3650 over the course of 3 years. However, on my 3850 I have yet to use my CarePaq over the last nearly 2 years. I won't get one for the next iPAQ I buy because it seems that the quality has gone up since the original models. The nice thing about them is that you get a replacement the next day. No send off and wait for a repair. A tech support call is also simple. The first thing you do is say "I have a CarePaq" and then they run through a couple basic things (did you soft reset, did you hard reset) and then they have a unit sent out Next Day Air.

I got more than my money's worth out of the CarePaq for the 3650 but haven't used my current CarePaq yet.
 
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