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I have a similar problem, except with my iPaq 3835 using the Globalsat BTA801 with the Widcomm BT program. The program installs with no problems, however, it cannot activate the BT. I've tried almost every combination of settings to no avail.
I'm trying to get it work with the BT-308.
If you get yours to work, please let me know.
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Regards,Matt
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