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Old 07-16-2003, 10:23 PM
Kati Compton
5000+ Posts? I Should OWN This Site!
Join Date: Jul 2003
Posts: 5,133
Default Re: Order problem with 2210.

Quote:
Originally Posted by jd4science
Hi. I have tried ordering the 2210 with the student discount online but can't. First time, I waited almost a week, called, and they said there was an error in my order. They told me to re-order, and I did. Now it's almost a week later and I still haven't gotten my confirmation email. :evil: Any ideas what to do? This is getting old.
Not that this is necessarily the best way to handle it, but if I were in your situation, I'd call them back, say this is the second time you've been through this, and have them put through the order at the discounted price right then if you need to reorder. Also get the name of the person you're talking to, and if you feel the person you're talking to is not being sufficiently helpful, ask for a supervisor.
 
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