View Single Post
  #8 (permalink)  
Old 07-15-2003, 11:28 AM
rpommier
Intellectual
Join Date: Jan 2003
Posts: 214
Send a message via ICQ to rpommier

I appreciate the information... I called HP wanting to get a replacement 2210 or at least the rubber grips because mine were damaged by that crummy case that was included.

After dialing into oblivion I finally talked to someone who informed me that there was nothing he could do for cosmetic issues. I explained that the case they included caused the issue.

I didn't argue, but needless to say I was less than satisfied. With my Jornada they would just swap me out, but the new HP/Compaq has you send it it in for 5-9 days to correct it. I told him it would be easier to return this one and order a new one, it's only been 2wks.

So that's what I'm doing...
 
Reply With Quote