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Originally Posted by Michael
I just spoke with a hardware engineer from Universal Electronics (makers of Nevo and the CIR chip) - he explained the implementation in the 2215 and concluded based on my observations that it was a hardware issue - apparently there are two chips - one for IRDA and one for CIR - both use the same lens and so transmit at the same time - with the short range I was seeing it was clear only the IRDA chip was transmitting. So it's a hardware issue and back to HP I go...
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It's going back to HP for repair. Once they finally accepted it was their problem.