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I had a similar experience. Out of the box, the iPaq 5455 wouldn't let me enter anything but an exactly 13 character key in 128-bit alpha mode. Kept getting "invalid key length". So I changed my wi-fi network password, and then it worked. Later, I inadvertantly did a complete reset, that seemed to fix the key-length issue. I emailed HP about this, but got back to usual automated reply which didn't even seem to address the problem.
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