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Old 04-15-2002, 03:26 PM
Sanjay Srikonda
Intellectual
Join Date: Mar 2002
Posts: 167
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Default 3835/3850 are the same device

Hi,

I just went through this confusion myself. Turns out the 3850 is the number designated for the units bought directly from compaq and 3835 are the numbers to indicate any other retailer.

I just had my 3835 replaced after a week bc of the bad backlight issue, and they (Compaq tech services) sent me a 3850. Funny thing is, i've noticed that it (3850) is faster, the stylus lock is more firm, and the unit on first connection found my Outlook and synced with it immediately. When I tried to sync my 3835 unit with outlook, I never could do it.

interesting thing, if they're both the same, how come the 3850 synced on first connection with no finagling from me, and my 3835 which is being picked up today by Compaq's designated courier, couldn't?

Oh, one other thing that is different is the software bundled on the CD-ROM, there's definitely different software between the 3835/50. The woman from Compaq made a point in telling me that I should keep my original CD since the software is different.

Interesting, you buy from Compaq, you get more software, you buy from a retailer/etailer, you get lesser software.

Wonder why that is?
 
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