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Old 02-22-2002, 10:40 PM
Fattizzi
Pupil
Join Date: Feb 2002
Posts: 47
Default My IPAQ is broken

I have a brand new IPAQ 3835 and the SD slot does not work. I just purcharsed a brand new SanDisk 128mb card and when I insert it, I get an error 20. I even tried the same card in another unit and it worked fine.

I called Compaq and they want me to send my unit in for a week while they fix it. I am forcing them to send me a new one and then I will return mine. It is unacceptable to buy something for 600 bucks and it not work. I should not have to be inconvenienced in any more than I already am. They are escalating my issue to a Customer Relations person and should get back to me by Monday. The store I bought it from (CompUSA) does not have any more in stock within a 50 mile radius.

If anyone can provide a solution for my SD card error, I will try anything.

I already tried using third party Formatting programs, I tried a soft and a hard reset. I am applying MS's SR1 for PPC2002 to see if that will "jolt" the system into seeing the card.
 
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