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Old 03-21-2007, 05:07 AM
la90631
Neophyte
Join Date: Mar 2007
Posts: 2

Thanks Chip for the information.

Unfortunately, I read this a little to late, I just spend 2 hours on the phone with HP and they say I can ship it in but if physical damage is present, they'll charge me $289-389!!! It appears that there is physical damage since some of the golden pins are visible although the MS Duo is still in there. They say they'll call me if I will incur any charges, but I honestly don't want to pay that much for something I can fairly do without.

At the same time I remember a few months ago when my brother knocked off the part where the antenna goes from our HD Big Screen TV, a guy from Best Buy came to our house for a home-service call under the extended warranty. He said that it would usually cost around $300 and it wasn't covered under the extended warranty, however he fixed it without charging us. But then again that was Best Buy, the retailer, and it was under extended warranty (thought not covered) and not the manufacturer of the tv itself, so I don't know if I should try and see if I can get it fixed without any charges?? And at the same time I don't want to be without my laptop for 7 days and risk them not fixing it.

Any suggestions??? Or does anyone know where else I can get it repaired for cheaper? Hope I didn't confuse anyone. Thanks!
 
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