|
I'm not sure how the Zunes are handled, but I worked in customer service at Circuit City for almost 6yrs. With the exception of the iPods, MP3 players were just sent back defective to the manufacture. iPods however when returned defective were repaired and then returned to the store to sell as an "Open Box" at a discount.
As I said, I have no idea how Microsoft is dealing with defective Zunes from retail (I haven't worked there for a year), but there's a good chance it would just get sent back to the manufacture, so having someone buy two new ones and return them is possible. The only issue I could see would be if they checked the serial numbers against the box when you returned them.
|