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Originally Posted by promano
Visit a local AT&T/Cingular store and have them bring up your account.
Discuss it and get it corrected.
The plan you are inquiring about is a BLACKBERRY PLAN.
When I last checked, the Black JACK was not a Black BERRY.
It qualifies for the SMARTPHONE $19.99 plan.
--edit--
I am looking at my online bill now.
The data plan looks like this...
Smart Phone Connect
BM ME NET MAIL UNL $19.99 Current Feature
This is what you need...
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Sorry Promano, Cingular considers any phone with a touch screen OR KEYBOARD to be a PDA, not smartphone. Any Cingular rep will tell you that. The PDA unlimited price is also 39.99 but like almost every other BJ user Ive heard from, including me, the media net/max packages work out fine. Just be sure not to abuse the data (100+ mb) or they'll flag your account.