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It's not uncommon. I remember having this problem 5 years ago. I couldn't get the carrier to cut me a deal on a new phone. So I left. A couple days after leaving, I got a call from their "customer retention department" offering me the exact phone I was looking at for free if I stayed with them. A couple days earlier I would have settled for the new customer price and now they're going to give it to me for nothing! Bah. They just don't get it.
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"I have no special talents, I am only passionately curious" - Albert Einstein |